Terms & Conditions

  • The online prices include VAT.
  • Delivery costs are additional at the check out.
  • With regards to ordering products, we accept orders and payment via our website for Plants in the Post and Terracotta Pots.
  • For Topiary Hire, A deposit is required on ordering your Topiary and Planters. Full payment must be received within 28 days prior to the event.
  • To hire Jack Brock our confetti pony and special guest, a deposit is required to confirm your booking and full payment is required no later than 28 days prior to the event.
  • Payment for online goods is via Paypal.
  • Payment for Topiary Hire and Jack Brock confetti pony hire is payable via BACS transfer Once we raise you an invoice.
  • All goods remain the property of The Garden Box until paid for in full.
  • We  take time to assure we have wrapped and packed all our products with sufficient packaging, all of our products leave us in great condition. Goods must be checked for damage before the carriers’ delivery note is signed as neither ourselves or the carrier will accept any liability for damage unless notified to the carrier at the time of delivery. Rights to compensation for damage will be forfeited if goods are signed for as ‘checked’.

Hired goods

  • The hire charge covers up to a 5-day period
  • The hirer will be responsible for the care of the plants whilst in his or her possession and will guarantee to pay for loss or damage.
  • We reserve the right to substitute a product in the event that the product is withdrawn from sale before the period of hire.